AntiqueScope

Support

Frequently Asked Questions

How does the antique identification work?

AntiqueScope uses AI vision to analyse a photo of your item. It identifies the type, era, origin, maker, and condition, then provides an estimated auction value based on comparable sales at Christie's, Sotheby's, and Bonhams.

How many free scans do I get?

New users get 3 free scans to try the app. Upgrade to AntiqueScope Pro for unlimited scans, collection tracking, and market alerts.

How do I restore my purchases?

Go to Profile → Restore Purchases. Make sure you're using the same Apple ID you originally purchased with.

How do I cancel my subscription?

Open the Settings app on your iPhone → Apple ID → Subscriptions → AntiqueScope → Cancel Subscription. You'll retain access until the end of your billing period.

My scan result looks incorrect — what should I do?

AI identification is highly accurate but not infallible. For high-value items, we always recommend consulting a professional appraiser. You can retake a scan with better lighting or a closer angle for improved results.

Is my data private?

Yes. Photos are processed for identification and not stored permanently. See our Privacy Policy for full details.

Contact Us

Can't find what you're looking for? Email us at support@appvalent.com and we'll get back to you within 48 hours.